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***On the Market Now*** HEAD OF OPERATIONS AND PERFORMANCE £45k+ West Midlands based – Adult Education/Third Sector, Colleges

Commercially astute Operations, Performance and Contract manager, with a passion for results, satisfaction and quality. Over 17 years KPI and results driven leadership experience across multiple sectors, including Government and LA funded contracts, with a quantifiable history of exceeding contract growth targets and increasing performance across multi-million pound national contracts, achieving the strategic organic growth plans set in line with Senior Executives.

RECENT ACHIEVEMENTS

  • Initiated a LFL increase in income of 412% across the 18/19 academic year, and currently running at an increase on those figures of 285% for 19/20
  • Creation, implementation and management of a delivery plan that saw the value of contracts awarded increased by up to 600%
  • Led the business to a 0.8% error rate in its first full financial ESFA compliance audit, resulting in no financial penalty
  • Sole Nominee for the businesses only Ofsted visit, steering the company to the second highest grade attainable after less than a year in post
  • Full Contract, Performance and Financial responsibility for all ESF / ESFA funded contracts, as well as all Commercial delivery, across all geographic locations
  • Full accountability for multi-million pound contracts across multiple funders
  • Accountable for up to 100 staff, and all delivery partners
  • Responsibility for all relationships with WMCA/ESF/ESFA and other funders
  • Responsible for the creation, implementation and overall management of all new projects, with a focus on business improvement projects
  • Strategic partnership engagement and partnership management
  • Working alongside the MD to shape and realise organisational strategy, including identifying opportunities for organic growth/acquisitions and all associated SLA/NDA agreements
  • Lead a team of managers to deliver both Prime and Sub-Contracts across several regions
  • Bid writing and tender support and preparation

To find out more about my impressive Head of Operations & Performance Manager please contact me on 0161 320 3793

#HeadofOperations #Performance #Skills #Employability #OntheMarketNow #CareerMove

July 2020

***On the Market Now***  Loughborough based – A highly motivated, commercially aware, professional Senior Business Development Manager with over 8 years experience within the educational sector, capable of working autonomously whilst also having the ability to lead and motivate a team to succeed, with an ability to offer a consultative approach to all customers and offer winning solutions. Personable and energetic with a ‘can do’ attitude and a passion for writing anddelivering strategic plans, always maintaining high levels of customer service. Offering excellent people management and first class organisational skills.  Open to roles within Business Development/Sales – salary of £40k+ can travel nationally.  Open to Sectors – IT, educational software (e-learning), technology, education, SaaS

Now seeking a new, exciting and challenging role with a commercially focused and forward thinking organisation that can offer career development and growth.

Key achievements –

  • Currently managing a team of business development managers to maintain over   600 accounts with an annual income of £5m
  • Managing multiple key accounts with an individual value of £200k
  • Fully committed towards working to target driven KPI’swith a 100% track record of achievement
  • Generated new business with well-known branded national organisations with an average individual value of £150k
  • Experience of developing national and regional business development plans across a range of products and servicesCapable of engaging with internal/external customers and stakeholders at the highest level
  • Experience of managing a team of business development managers, setting KPI’s, completing appraisals, coaching and mentoring
  • Generated new business with levy paying organisations across apprenticeships, qualifications and also consultative bespoke educational products and services
  • Consultative sales approach providing customers with key focused solutions
  • Goal setting and sales forecasting with team members
  • Strong product knowledge of educational e-learning platforms, including design, marketing and customer implementation
  • Highly motivated individual capable of generating high volume of quality leads with key decision makers and Key lead of client acquisition and retention planning.

My candidate also spent (11 years) in the Royal Navy  

  • Constantly motivated others whilst in difficult and demanding conditions. Provided 1000 men and women with three nutritionally balanced meals a day on a tight budget, ensuring limited wastage, in difficult environments.  Served on various Royal Naval ships including HMS Illustrious, HMS Liverpool, HMS Invincible and HMS Gloucester.

To find out more about my candidate please contact Tina on  0161 320 3793 / 07866625747

July 2020

North West Based– regional/national cover £45k-£50k Perm  Apprenticeships/Welfare to Work open to Key Account Manager/Business Development Manager/Account Director/Team Manager roles  – available for immediate interview and start

A successful, creative and commercially aware Manager with vast experience in all respects of Apprenticeships and Welfare to Work. Self-motivated with the ability to work on own initiative as well as part of a team. A patient and effective communicator at all levels and strong promoter of the importance of customer care. Able to prioritise and manage time and work load. First class knowledge of sales processes including sales planning, objection handling, questioning techniques and values statements coupled with as though understanding of solution selling. Many years of sector experience with advance knowledge around ESFA funding and new Levy protocols.  Worked on majority of standards including Management, Generic, financial services, AAT, Property Services, Care, IT, project management and childcare.

My candidates last role :

  • Smashing the quarterly target of £100k revenue
  • Worked on £4 million public & private sector contracts with national employers and local authorities.
  • Working alongside the executive team to assist with the growth strategy by building pipeline with new Levy and SME organisations
  • Averaging 50 starts per month from new and existing employers
  • Writing Dynamic Purchasing System in preparation for Tenders. Assisting with the writing of tenders by working closely with other departments
  • Obtaining Tenders and implementing Apprenticeship programmes within the organisation.
  • Building relationships with Levy Employers to give them a training solution utilising their Levy to the maximum
  • Delivery marketing campaigns for new to market and existing apprenticeships

Will you soon have a need for a dynamic business developer to support your sales and business development strategy? #OnTheMarketNow #LevyEmployers #SeniorSalesManager #EmployerEngagementManager #Sales #BusinessDevelopment

For more information please contact Tina on 0161 320 3793 / [email protected]

July 2020

On the market now Head of Operations, Operations Director, Head of Quality, Senior Management, Midlands Based – national travel

20 years experience within the skills and employability sectors, leading high performing departments, delivering commissioner and customer satisfaction and financial success.   Looking for Perm FT £60k+bens car allowance with 20 years’ experience across the whole spectrum of funded provision in the employability, skills and welfare to work sectors. Effective operational and quality leader with experience of working at a senior level in both areas.  Passionate about driving strong performance that supports and facilitates change for the service recipient.  A people developer with a keen focus on customer service and getting it right first time.  A committed and dedicated individual who thrives on challenge and works extremely well under pressure.

Due to complete a Masters Degree in Business Administration in June 2021 through Aston Business School – modules completed to date:

Finance, Strategy, Creating Customer Value (Marketing), Leading Complex Organisations, Organisational Behaviour – remaining modules: Advanced Strategy, Designing and Managing Operations Systems and Processes.

Key Achievements include;

  • Successfully delivering significant upturns in performance on numerous contracts, including most recently July 2016 and January 2017 to prevent loss of contract, significantly reducing organisational and commissioner reputational risk maintained consistently above target performance from that point onwards
  • Development of successful operating models, including IT systems solutions, MI dashboards and reporting
  • Achieving all financial targets across a three year programme, exceeding profit margin targets through efficient delivery without impact on quality and performance
  • Building a wide network of voluntary, social and community groups to offer access to a large population of hard to help individuals accessing health and social care services

Responsibilities:

  • Operational leadership and performance management of team of managers, supply chain partners and 500 plus remote workers, including transformational change
  • Financial forecasting and budgetary responsibility for £3million per annum contract
  • Demonstration of value for money and efficiencies
  • Key stakeholder relationship management with Care Quality Commission, influencing programme change and priorities
  • Strategic programme development and identification of opportunities for growth
  • Trend analysis ,performance, risk management, continuous improvement activities
  • Ensuring quality delivery of programme, recruitment, training and deployment of a diverse workforce and ongoing engagement to improve a people focused approach to well-being and involvement
  • Setting up networks of communication using social media to support gathering of intelligence from diverse workforce and partner organisations across England
  • Working with internal teams to meet governance requirements for finance, quality and assurance and tender submission activities

To find out more about my candidate please contact Tina on 0161 320 3793

#HeadOfOperations #OperationsDirector #HeadofQuality #SeniorManagement #MidlandsBased #Skills #WelfareToWork #Candidate #OnTheMarketNow

July 2020

On the market now £38k+  Learning & Development Lead/Senior HR Manager/People Partner/HR Business Partner CIPD Level 5, NorthWest based

An inspirational leader who unlocks performance capability through owning and shaping leadership development across the business to improve efficiency, productivity and service. An ability to implement programmes that enhance a variety of skills, providing diagnostic tools and techniques to help leaders, managers, and teams achieve high performance. A great communicator and influencer who puts people at the heart of everything and establishes great working relationships across all levels of the business

Key achievements

Workshop design and delivery including Career Conversations, Feedback, Coaching, Confidence & Engagement EVP.

Digital training needs analysis with subsequent training including Microsoft 365, MRI, Gold vision, Exchequer.

Next Generation development initiative.

Mentoring programme.

Implementation of new appraisal process, how to asses KPI’s, PDP’s, CDP’s, with PDR approach.

 Driven by achieving improvements for the business by inspiring great performance

  • Proven track record of increased efficiency and morale within large teams
  • Change management delivery through directional leadership, engagement, focus, collaborative working.
  • Tenacity to overcome obstacles
  • Key strengths – empathy, excellent communication, honesty & integrity
  • Next role would be to inspire, motivate and lead teams to success, overseeing employee cycle from onboarding, retention, growth.

To find out more about my candidate please contact Tina on 0161 320 3793 / [email protected]

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July 2020

Quality Manager / Apprenticeships/Operations Manager

£36k+ based in Cheshire and able to cover the NorthWest and Yorkshire – open to Employer providers, colleges, private training providers

A hard working and dependable individual that enjoys working in a collaborative environment and is able to work independently. Energetic, motivated and dynamic with a high degree of professionalism that reflects skills, ethics and knowledge gained through experiences. Strong attention to detail with analytic and enquiring mindset, adaptability and an ability to take initiative, communicate and problem solve.  Able to develop standards, engage with employers and ensure delivery is fit for purpose.

My candidates last role included;

  • Responsible for the strategy of overhauling existing curriculum to ensure the offer is fit for purpose
  • Proactively building relationships with employers to understand their needs and developing bespoke courses which are of the right quality, industry led and of benefit to both the employer and learner
  • Working closely with employers to develop standards and which wider soft skills are needed within the qualification, ensuring health and safety is in place at all times
  • Implementing business plans across all new curriculum on intent, implementation and impact
  • Working with tutors to ensure they are fully competent and qualified and ensuring the team is Ofsted ready and all key requirements are met
  • Responsible for all tutor’s and the compliance team, carrying out one to ones, ensuring learners are on track and working with the tutors’ to implement action plans to ensure learners complete on time.
  • Ensuring IQA of learners has been completed timely and allocated to the IQA’s based on the sampling plan agreed.
  • Carrying out regular standardisations meetings for all subject delivered.

Through a review of current processes and procedures my candidate implemented new processes and procedures, ensuring learners achieved in a timely manner.

Ofsted nominee and designated safeguarding officer.

They have also been involved in curriculum development and business skills assessing and coaching to level 4 in Business and professional Administration apprenticeships.

Available asap for interview and start – Please contact Tina on 0161 320 3793 asap

#QualityManager #Apprenticeships #OntheMarketNow #Ofsted #Nominee #OnTheMarketNow

***On the market now***

South West of England based £70k+ We have a versatile and dynamic commercial leader with 12 years’ experience in education management and private sector, solutions-led business development. Experience leading commercial business units and sales divisions of 80+ FTE within market-leading organisations, successfully engaging multiple stakeholders and private equity investors. Managed P&Ls in excess of £14m, delivering multiple consecutive years of 100%+ revenue and EBITDA growth. Presently responsible for the strategic development of their last employers IT/digital apprenticeship provision and the acquisition of high-volume, tier one accounts across the technology, digital and telecoms vertical.

Current remit:

  • Leading on client engagement and acquisition strategy across technology, digital and telecoms vertical through solutions-led challenger sales model
  • Collaboratingwith other strategic leads in expanding IT & digital apprenticeship provision and maximisation of wallet-share within existing key clients across the core sectors: Accounting, Financial Services, Insurance and Professional Services
  • Development of the IT & digital apprenticeship proposition; most recently taking L4 Data Analyst and L4 IS Business Analyst Apprenticeships to market in Apr 2020
  • Contributor to wider UK apprenticeships business plan and overall client acquisition strategy
  • Owner of sales process from point of interest through to apprentice on-boarding
  • Effective governance and relationship management within major accounts, working in unison with operations teams to strategically develop account opportunity
  • Working to extensive and detailed growth plans for all major accounts

CORE SKILLS

*      Strategic Leadership * Product Development  *Account Expansion * P&L Ownership * Sales Process Analysis  * Business Development *Stakeholder Engagement *Customer Journey *Change Management *

*      Marketing Strategy  * Commercial Growth * People Development  *Client Services  *Strategic Partnerships  *Solutions Selling

To arrange a confidential chat with my candidate please contact Tina on 0161 320 3793 / [email protected]/07866625747

***On the market now*** £50k+ negotiable on role. South of England based. Will work London / Nationally. Will consider relocation.

Manager / Snr Manager level  – Contract and Supply Chain Quality/Compliance, Supply Chain, Operations, Performance/Continuous Improvement – with over 20 years successful experience in Employability, Welfare to work, Skills and Recruitment.

An effective and driven Senior Manager experienced in developing and embedding Quality Management Systems and National Quality and Performance Frameworks across contracts within the learning and welfare sectors. They have managed multiple high value ESF, SFA and DWP contracts and developed delivery strategies across supply chains within the UK, project managing mobilisation and change across service delivery and operations. Creative in their approach to leading change through people with a natural engaging style as both a manager and facilitator in addition to being highly analytical and methodical when establishing root cause and implementing processes. Competent and thrives when working with teams to create high levels of engagement and satisfaction through quality service delivery and in creating high performing cultures where team members and subcontracted provision feel empowered and supported. Personable, passionate, a leader, team player and self-starter who recognises the bigger picture, with a clear focus on identifying and delivering solutions.

Achievements include;

As a member of the Senior Management Team in their last role, they were responsible for the operations management, delivery, performance and continuous improvement of 3 DWP/ESF Contracts across Central and West London. Working as a member of the ESF Senior Management Team, they were responsible for the design, development and implementation of the National Quality Framework across 5 DWP/ESF contracts with combined value of £15M. Designing, developing and implementing the quality strategy Nationally and embedding across 25 suppliers.

To find out more about my impressive candidate please contact Tina on 0161 320 3793

June 2020

On the market now Head of Operations, Operations Director, Head of Quality, Senior Management, Midlands Based – national travel

Looking for Perm FT £60k+bens car allowance with 20 years’ experience across the whole spectrum of funded provision in the employability, skills and welfare to work sectors.

Effective operational and quality manager with experience of working at senior leadership level in both areas.  Passionate about driving strong performance that supports and facilitates change for the service recipient.  A people developer with a keen focus on customer service and getting it right first time.  A committed and dedicated individual who thrives on challenge and works extremely well under pressure.

Due to complete a Masters Degree in Business Administration in June 2021 through Aston Business School – modules completed to date:

Finance, Strategy, Creating Customer Value (Marketing), Leading Complex Organisations, Organisational Behaviour – remaining modules: Advanced Strategy, Designing and Managing Operations Systems and Processes.

Key Achievements include;

  • Successfully delivered a significant upturn in performance between July 2016 and January 2017 to prevent loss of contract, significantly reducing organisational and commissioner reputational risk maintained consistently above target performance from that point onwards
  • Development of a successful operating models, including IT systems solutions, MI dashboards and reporting
  • Driving levels of remote staff satisfaction through communications, training and well-being support

Responsibilities:

  • Operational leadership and performance management of team of managers, supply chain partners and 500 plus remote workers, including transformational change
  • Financial forecasting and budgetary responsibility for £3million per annum contract
  • Demonstration of value for money and efficiencies
  • Key stakeholder relationship management with Care Quality Commission to assure service requirements were met and exceeded
  • Regular reporting of performance, risk management and continuous improvement activities
  • Ensuring quality delivery of programme, recruitment, training and deployment of a diverse workforce and ongoing engagement to improve a people focused approach to well-being and involvement
  • Setting up networks of communication using social media to support gathering of intelligence from diverse workforce and partner organisations across England
  • Working with internal teams to meet governance requirements for finance, quality and assurance and tender submission activities

To find out more about my candidate please contact Tina on 0161 320 3793

#HeadOfOperations #OperationsDirector #HeadofQuality #SeniorManagement #MidlandsBased #Skills #WelfareToWork #Candidate #OnTheMarketNow #AvailableNow

May 2020

On the market now **North West based** National cover/remote and used to travel – looking for a perm/interim/contract Operations management/ Project Management –  Area/Regional roles £50k+ Travel- We are looking out to Apprenticeship Providers/Welfare to Work organisations.  16 years in delivery, operations, contract management, compliance in the training sector with 20 years in Retail management.

An impressive successful highly proficient Senior Regional Manager experienced at driving exceptional service predominately within Retail and Educational sectors. With extensive operational and strategic business management experience they have led multi-location and regional teams to exceed individual and departmental targets and KPI’s. As a natural leader my candidate works with teams empowering individuals to achieve their own career goals while meeting and exceeding the needs of the business. They have vision and innovation to provide strategic business solutions and the project management and leadership skills to make those solutions a reality. Used to delivering operational success by driving developments resulting in improved productivity, reduced business costs and higher revenue levels. With the perception and ability to recognise new revenue channels within customer centric environments,  My candidate is highly motivated with a strong work ethic, methodical and analytical in their approach ensuring accuracy while delivering exceptional results.

Leadership of a multi-location team of Regional Managers and Delivery Team driving exceptional customer service while achieving regional targets and goals in line with overall corporate objectives.
Achievements include;

  • Devised and implemented a new performance management strategy to reduce loss making activities and drive business priority focus resulting in 8% improvement vs previous year results.
    • Successfully achieved cost reduction and quality improvements through the development and provision of E-Learning and E-Portfolio systems.
    • Introduced new processes to drive early identification and effective management of at-risk learners resulting in a reduction in early leavers and overall business losses.

#OnTheMarketNow #OperationsManager #Employability #Skills #Successful #ProjectManagement #TrainingProviders #AvailableNowforOpportunities

To find out more about my candidate please contact me on 0161 320 3793 / 07866625747

May 2020 ***On the market now***

An impressive commercial executive with experience in strategic leadership operating at board level within the FE and commercial sectors.. Chartered HR Director with experience in operational strategy formulation and delivery, bringing discipline, efficiency, focus and a passion for service and impact to internal and external business users. A strong track record of delivering and supporting impressive growth and award winning service and quality in a diverse range of independent training providers and colleges working with both the SME sector and large corporate accounts. Strong track record as a leader of performance talent management and performing the role of brand values and culture leader. Demonstrable experience within the FE / Apprenticeship sectors operating Government and Commercial contracts in excess of 40 million in line with Ofsted, ESFA and Levy requirements. Patron of the Fellowship of Inspection Nominees and ‘Most Inspirational Male in FE’ nominee as voted by members of Apprenticeships for England.  20 years sector experience with private ITPs, large colleges and commercial operations looking for full time / part time / senior interim and director roles, used to focusing on Ofsted readiness, quality, commercial national operations.  Also FCIPD so reviewing roles such as people director/L&D Director, Bristol based, worked remotely for the last 12 years with office visits and national travel.  £85k Perm, daily rate £500

To find out more about my candidate please contact me on 0161 320 3793 / 07866625747 or email [email protected]

May 2020 ***On the Market Now***   Chesterfield based Candidate, Recruitment Resourcer/with own transport looking for £23k-£25k within training providers/colleges around Derbyshire/South Yorkshire/East Midlands

With a passion for delivering a great resourcing/recruitment service – their responsibilities have included

  • Engage with prospect students providing information, advice and guidance on pre-apprenticeship provisions, including Study Programmes and Traineeships.
  • Engaging with local employers to promoting products and services.
  • Create and manage recruitment campaigns
  • Managing a caseload of students to ensure retention and progression opportunities are identified.
  • Engage with local employers to identify work experience placements.
  • Responsible for ensuring KPI’s are consistently achieved.
  • Engage with candidates and conduct the selection/matching process whilst overseeing the end to end recruitment process.
  • Account management/ managing vacancies (coordinating the recruitment process)
  • Create, draft and publish job specifications
  • Manage a caseload of candidates maximising opportunities for progression.
  • Deliver effective Information, Advice and Guidance to candidates.
  • Complete documentation in line with contractual and quality compliance requirements.

Would you like to have a chat with my candidate, they are available immediately for a tele-interview/zoom chat –  please call Tina on 0161 320 3793

April 2020

***Look Who We Have*** On the Market now – West Midlands based – Remote support on offer now – National and Global Accreditation and Quality Manager for education, with 15 years experience in the skills and training sectors – now looking for project/freelance or even temporary marking and assessment work right now with a view to moving in to a permanent role in the coming months.  Permanent role would include Learning and Development Manager/Accreditation Manager/Quality Assurance Manager or Lead IQA

My candidate is a highly experienced training professional with over 15 years of experience in the qualification, training and apprenticeship sector. They work with key stakeholders to develop the policies and processes that positively improve and transform the standards of the learning experience across the sector. With detailed knowledge for the essential components of outstanding learner experiences, they use this to positively influence the achievement of the individuals, teams and stakeholders to transform the provision. With the experience of working cross-sector, both with employers, providers and governance bodies, they have strong knowledge and understanding of ‘what outstanding looks like’.  They use this knowledge to influence outcomes and positively move the business strategy forward.  Throughout their career, they have led and developed several multi-disciplinary teams by providing strong leadership and direction, while nurturing and supporting their talents to a successful result. They are used to simplifying policies and processes, engaging and providing the right guidance at the right time has meant that excellent results have been achieved.

As a leader, they are an ambassador for the education sector. Through their experience they have led and developed a number of multi-disciplinary teams in their 28-year working career. Providing strong leadership and direction to the team, while nurturing and supporting their individual talents to a successful result. In their career, my candidate has benefited from working with a variety of professional skilled individuals and led on assessment projects, the development of systems and process areas.

Positive results are reflected in the achievements of grade 2 Ofsted inspections as well as the ongoing low-risk accreditation and approval with over 10 different awarding organisations both in the UK and abroad. As the sector has moved from frameworks to standards and the introduction of the apprenticeship levy, they have found it essential to work in collaboration with customers, employers and other stakeholders to influence a powerful outcome.

To find out more about my candidate please call Tina on 0161 320 3793 / 07866625747 or email [email protected]