To Find out more about our candidates – Lets Talk !

8th August 2018 – On the market now an East/West Midlands based/regional cover £45k+* Regional Operations Manager* with eight years’ management experience in the retail and welfare to work sector with a first class honours degree in business. Available immediately for interviews, with an immediate start. Continues to progress in career through hard work, dedication and a passion to succeed.  My candidate has been responsible for nine sites across the East and West Midlands, with multiple government contracts. A problem solver who has moved around multiple sites to identify reasons behind under performance and more importantly led and coached a team to resolve these issues and improve performance quickly, whether this is budget, quality, compliance or stakeholder relationships. Leads by example to motivate and influence team to deliver, with a high staff retention in all previous positions, firmly believes people are the key to success.

My Regional Ops manager has an amazing skillset to bring to their new employer –  do you have an opportunity for them on the horizon ? Lets talk  – For more information please call 07866625747/ [email protected]   0161 320 3793

8th August 2018 On the Market now My highly successful “South Wales Mentor / Employment Consultant” Open to Opportunities within the skills and employability sector. £30k+  12 years with her current employer and taking voluntary redundancy – available from September 2018.

Open to opportunities – Careers Advisor / Employment Advisor / Tutor/Trainer / Volunteering & Community Engagement / Partnership Officer / Skills for Life / Offender/Rehabilitation Advisor / Business Development & start-ups / Open minded!

Sector – Welfare to Work / Public Sector / Education & Training / Justice/Rehabilitation / Housing / Sport / Trade Union / Charity.

My candidate has been handing a caseload of customers of up to 150 at its peak.  Depending on economic conditions and personal circumstances, these customers have come from a diverse range of social and economic backgrounds and ages. Previously worked across the South Wales Valleys areas of Merthyr Tydfil, RCT, Bridgend, Caerphilly, and Blaenau Gwent and also worked across Cardiff and the Vale of Glamorgan. Vast experience and proficient in providing one to one and group mentoring interventions to customers.  Helping individuals to identify and then supporting them to take practical steps to overcome challenges preventing them accessing identified training, employment and volunteering opportunities.

She has implemented models of support and encouragement for customers, empowering, motivating and supporting them to achieve desired goals, building confidence and instilling resilience which drives a purpose to obtain employment and break down any real or perceived barriers. Developed excellent relationships with customers and key stakeholders, networking and forging strong partnership links with external organisations and local employers.  PTLLS, NVQ level 4 in IAG also MAPPA (Multi-agency public protection arrangements) trained.  She also has a Level 2 Award in Supporting Adults and Young People in Essential Skills. Has also achieved a top six placement UK wide for performance and sustainability of her job starts.

For a confidential chat about my amazing candidate and to talk about a potential role you may have – please contact Tina Lacey Recruitment 0161 320 3793 / 07866625747 / [email protected]

8th August 2018  On the market now – from Worcestershire – A highly skilled and successful IQA within Health and Social Care – £27k+ Perm Full Time

Open to opportunities within Housing, Health and social care, Management, Business Admin, Team Leading, Customer Services Cleaning Support Services

Over 25 years occupational competence in the Care Sector working their way up to Joint Registered Care Manager. Able to deliver QCF Diploma to Level 5 Management. Level 3 and 4 advanced learner loan diploma. Delivery of Cleaning and Support Services Level 2

Learner tutorials, Assessment of learner work and Direct observation of learners working practice, Learner sign ups. Invigilation of colleague’s learners undertaking Functional Skills Tests. Completion of all required paperwork. Working in line with awarding body guidelines and alongside EQA.  Qualifications include a residential care manager diploma, IQA Award, Lead IQA Award, NVQ Level 4 RMA, ITQ Level 2, Infection Control Level 2, Medication Level 2, Assessor Award, Nutritional Diploma, Aromatherapy Diploma, Functional Skills Maths/English Level 2.  Do you have an opportunity for an experienced IQA in the Worcestershire area (West Midlands) please contact Tina on 0161 320 3793 / 07866625747 or email [email protected]

20th June 2018 *** On the Market now *** A Strong Project Manager with Supervisory and Implementation experience – based in Coventry – can travel – looking for £30k+.

Confident at communicating at all levels of the business, capable of adapting his style for different audiences.  Past experience in a variety of working environments allows to adapt quickly to a new work space. Competent and Extensive experience in using desktop packages, Social Media, Digital Communication, MS Office, Outlook, LPE, LSE, PICS, Maytas, Walled Garden, Cascade, Focal Point, ATLAS and Enlightks.  Ability to quickly learn new systems.  Design and host training to operational staff, stakeholders and supply chain partners on Systems from ATLAS, Maytas, Administrate, LSE, Pearl and Awarding Bodies registration platforms. Providing training to operational staff on quality, compliance, policies and best practise. Lead Internal Auditor of learner files through marking, quality, support notes and learner reports. Over the past 6 years my Impressive candidate has been an Implementation Systems Trainer, Business Manager, Floor Lead, Tutor and IAG Officer. If you have an opportunity you would like to discuss that you feel may suit my candidate please contact Tina Lacey on 0161 320 3793 / 07866625747 or email [email protected]

June 19th 2018 ****ON the market Now**** We are representing a proud successful Welfare to Work and Skills Business Manager Wolverhampton based – national travel currently Salary £35k    Responsible for building strategic partner relationships across region including DWP, LEP, Council, Managing multiple contracts across two centres including Adult Skills Budget, CEIAG and Skills. Support for Redundancy. Managing teams including: Sector Specific Tutors, Functional Skills Tutors, Job Coaches, IAG advisors. Partnership Consultants and Admin staff.

Setting and achieving centre Budgets and managing P & L within the centres

  • Managing and leading teams in target driven environments across private and public sectors
  • Full cycle of managing multiple contracts from tendering to delivery including: Apprenticeships, AEB, SSR and CEIAG
  • Experience of working in partnership with local LEP to feedback and influence change
  • Experienced HR and Training Manager with a drive and passion for learning and development
  • Successful and strong Partnership/Relationship Management, with over 20 years’ experience working with large corporate client on a national basis

Key Achievements:

  • Increased performance by 20% in first 2 months as new Centre Manager on AEB Contracts Achieved targets on CEAG and SSR Contracts and secured an additional funding as a direct result.
  • Raised compliance and quality performance across all contracts in line with contract demands
  • Introduced training programs in line with regional demands and build strong working relationships with referral partners.

Do you have an opportunity on the horizon for someone with these impressive skills and experience ? They are available now for an informal chat about potential opportunities, would you like me to set up an informal tele-chat to find out more about this candidate?  Please email [email protected] for more information.

On the market now ***Impressive Multi-Site Business Manager*** Birmingham based £35k+ Available asap for interview.

8 years successful career in Employability/W2W/Training/8 years experience Retail management –  open to new opportunities

Currently responsible for all Budgeting for the centres for the upcoming year, including staffing levels, contract performance, and all fixed/variable business costs, across multiple contracts with multiple KPI’s, payment models and Quality/Compliance adherences

Managing the Highest Performing Direct Delivery Centre within the entire business against Budget (Avg monthly income of 136% ), with a 41% contribution due to cost management.

Managing 30+ staff members across multiple locations and multiple contracts, including Outreach and Remote workers.

Also managing centres with the highest Positive Destination/Progression of all Direct Delivery (77% of learners progressing positively), and also the 2nd highest Timely Success Rate within the business, with 95.4% of all learners achieving across all AIMS –  Managing the Region in RM’s absence

Sole responsibility for the Work Choice contract delivery, financials and performance between Warwickshire and Sterling

Creating, implementing and monitoring SAR/QIP/LIP documents across all sites

Fully versed in HR practices including Investigations, Disciplinaries, Redundancy Consultations and all aspects of performance management – Holds a L5 Management and Leadership Qualification

To find out more about them or if you have an opportunity you would like to run by my candidate please contact Tina on 0161 320 3793 / email [email protected]

6th June 2018 ***On the market Now*** A highly successful impressive Multi-site Business Manager Available to start August/September 2018 – 10 years in the Employability sector Managing two direct delivery centres, (Including the flagship Birmingham centre).  Driving performance, income and increasing levels of quality in line with corporate framework and ESFA / Ofsted standards.  Adept at motivating staff, providing robust caseload management and continually striving to ensure that the regional team provide an excellent and inspirational environment for learners to achieve their full potential – regardless of their personal circumstances or level of education.
Providing partnership management leadership to ensure that the centre maximises all potential referral and employer engagement opportunities in the region to enable the centre to meet and exceed budget, quality and compliance requirements.

Turned around two under-performing centres and succeeded in meeting all budget targets during first two months of academic year (2017/18) – regularly bringing in approx. £85K funding income per month Successful, motivational leader and manager, leading a team covering a range of funded adult skills contracts. Results focussed, Prides himself on his reputation in the industry and his ability and determination to lead by example.

“Showing passion and commitment is an essential element to my working life; along with my own success I take great pleasure in helping those around me to attain success and reach their goals. I am committed, with a ‘can do’ attitude, and constantly strive to improve by completing further training and by looking for every opportunity to work on my own personal development” Looking for £35k+ Adult Training / Welfare to Work / FE Colleges – to talk about a potential opportunity you may have for my candidate please call me on 0161 320 3793 / 07866625747 or email [email protected]

6th June 2018 ***On the Market Now*** A highly successful ambitious and dedicated trainer, learning support specialist and manager with extensive experience in the business, retail and leisure industries. Looking for £35k+ in the South/South East – happy to cover a national role.  Looking for a role in Operations Management or Learning and Development.  Demonstrates exceptional leadership skills, motivating personnel to exceed personal and company targets within deadlines. Possesses outstanding interpersonal skills, patiently and effectively training a variety of individuals with a diverse range of additional learning needs in a range of subjects. A highly self-motivated professional who actively pursues personal and professional development and possesses a wide range of professional qualifications.  Confidently accepts responsibility and has experience working with numerous leading market retailers. Seeking a challenging new management role which utilises existing skills and provides opportunities for professional development.  For a confidential chat about an opportunity you may for my candidate please call me on 0161 320 3793 / 07866625747

May 2018 Midlands based Head of Sales/Regional Sales/Regional Operations Manager – A Highly successful sales and operations management professional with over thirteen years’ experience in the education and training industry and a proven track record of managing and motivating both field based sales and operational teams across diverse locations to consistently exceed targets and lead growth in new business areas.

Key Strengths ; Leadership and Management, Maximising Profits, Budgeting and Forecasting, Performance Management, Coaching and Mentoring, Change Management, Relationship Management, Organisation and attention to detail

Key Achievements; Proven leadership skills in managing, developing and motivating both teams and individuals to achieve company objectives, Recruited, trained, coached and mentored a high performing team improving overall revenue growth, Exceeded national 16-18 revenue targets by 25% at P9 in 16/17, Increased Early Years market share to 1 in 6 in 15/16, Increased employer vacancies by 17% over 20 month period – Looking at moving into a new role in the coming months with Education/Work Based Providers – salary expectations circa £45k – National role homebased / East and West Midlands –  Do you need to ignite your sales force with a Head of Sales/Regional Sales Manager ? For a confidential chat please call me on 0161 320 3793 / 07866625747 or email [email protected]

May 2018 Northampton based Quality Assurance Manager/Teaching and Learning Manager/Apprenticeship Manager/Curriculum Lead £40k+ package – Our professional, innovative and highly focused teaching and learning manager has broad experience in a range of post 16 education settings, including apprenticeship frameworks and standards, as well as in welfare to work initiatives. In possession of strong leadership skills and with a proven track record of managing a team of internal quality assurers and training delivery staff to achieve performance excellence. Extensive involvement in the enhancement and continuous improvement of learner lead strategies, processes and documentation to ensure audit compliance and maintenance of quality standards. Thorough knowledge of Ofsted’s Common Inspection Framework, Awarding Organisation requirements, with an excellent understanding of curriculum planning and experienced in the delivery of level three and four teaching qualifications.

Recent achievements include –

Raised the standard of teaching grades to at least “good” for 92% of trainers through redesign of the observation of teaching, learning and assessment process and the introduction of “learning walks”.

Improved learner journey and streamlined quality assurance across multiple contracts and qualifications through revision, development and implementation of a full range of internal quality processes and policies.

Played an integral role in numerous Ofsted inspections, created self-assessment reports and quality improvement plans driving companywide continuous improvement.

Lead a team of internal quality assurers and teaching staff, resulting in consistent improvements in the quality of delivery and an 80% reduction of learners past end date.

Created innovative training programmes for clients while maintaining and progressing own learner caseload.  Increased pass rates in maths (25%) and English (30%) through implementation of embedded learning and individualised delivery programmes. Promoted from Training Co-Ordinator to Lead IV to Quality Assurance Manager for the last 13 years – seeking a new opportunity to start from July 2018 ideally

May 2018 On the market now an experienced Commercial Business Manager / Apprenticeship Team Leader £35k+ Manchester area – We have an Apprenticeship, Skills Sector and Welfare to Work professional with significant experience in Apprenticeship Programmes within the education and corporate sectors, funding and frameworks / Standards and employment and developing new sector strategies. In one academy alone they contributed to growing to 300+ Learners within a 13-month period. Proven track record of developing strong relationships with both public sector and corporate employers and maintaining full account management.  Excellent knowledge of the Apprenticeship Levy & Reforms including creating Levy Strategies, both internally and externally, DAS account and mapping internal training to new Standards – looking for a Business Development Manager or Commercial Business Manager role – for more information please contact Tina on 0161 320 3793 / [email protected]

April 2018  ***On the market now*** Nottinghamshire area £30k-£35k Permanent role – Performance Manager/ Area Manager/ Operations/ Lead/ Office / Business Manager/ ES Manager –   An experienced manager with excellent coaching and development skills, with substantial experience in recruitment and welfare services. A conscientious worker with excellent communication skills applied to motivating teams and driving performance to achieve personal and collective goals. A positive individual with experience of working within the public, private, and voluntary sector. Ability to build and maintain new and existing relationships, loyal and hardworking individual with a strong desire to succeed, A competitive self-motivator with a keen eye for detail who thrives on a challenge. A continual developer and someone who is always keen to undertake new training incentives, loyal and ethical individual both professionally and personally, An experienced individual in Business Development and growth, performance management, office management, turning around underperforming contracts, as well as working with the hardest to reach groups, including many transferable skills across all sectors.  Recent achievements and responsibilities have included Developing a high quality and professional Tutor team nationally operating at a minimum Ofsted/Estyn/Education Scotland, Grade 2 “Good” OTL standard ensuring CPD and personal development meets business and inspection standards – for more information about my candidate please contact Tina on 0161 320 3793 / 07866625747

April 2018 *** On the market now*** Looking for £35k+ A Birmingham based A highly skilled and knowledgeable careers professional with over 8 years’ experience working across a range of sectors including; Community, Further and Higher Education faculties, Employers, Department of Work and Pensions and a variety of custodial estates in the West Midlands. Regarded by clients as someone who is passionate about progression and people. Recognised for being able to build rapport and develop relationships whilst always ensuring the clients’ interests are at the heart of any career intervention. Qualified to ILM 4 and can deliver 6.
Experience includes working with clients on a one to one and group basis to encourage individuals to take up either/or a combination of education, volunteering and work placements.
Consistently produce high quality individual career interventions and supported with detailed action plans relevant to the client’s agreed needs. This is underpinned with outstanding grades for the annual career guidance assessment. Able to design & deliver bespoke workshops to support clients with their career choices ensuring they remain in control of any decisions they make. This is complemented by liaising with Heads of Learning & Skills and other agencies in prisons to organise employment events and source relevant employers and agencies to attend. Through employer and third party engagement, they have helped and supported 1000 offenders over a period of 8 months to access a range of activities to help with rehabilitation and gaining up to date employment skills and knowledge. Recognised for their work by receiving a Pride of Prospects Award twice !!

April 2018 ***On the Market Now*** Doncaster based – A truly energetic, motivated and highly dynamic IQA, assessor and trainer within the education and development sector. Expertise in teaching and learning developed over 19 years in roles such as registered nurse, lecturer, NVQ assessor, trainer and key skills/functional skills tutor.  Educated to level 6 with various qualifications in learning and development and health and social care – looking for a homebased role/Yorkshire £25k+ Assessing, Internal Quality Assurance, End Point Assessment – for more information please contact Tina on 0161 320 3793

April 2018 ***On the market now*** For a Permanent/Interim/Contract role – A highly successful well respected experienced senior leader within our sector, with a track record of making a difference, by developing and delivering social impact services. They are looking to work with a team of likeminded people to do great things together. They remain committed to delivering social change at scale, in increasingly challenging times. On the market for interim, permanent or project-based stuff at the moment. Permanent package target upwards of £90k and Day rate for contract between £750 and £1000.

Their last role was a board level role with one of the largest education providers in the UK – with a specific remit to support the turnaround of two failing independent training providers.
Restructured the commercial growth function, encompassing sales, marketing, communications and public and commercial bidding following several years of underperformance, developed and implemented effective operational processes in each function, including – for the first time – clear targeting, reporting and measurement of ROI; refreshed talent to raise performance and create a values-led culture; developed a £500m pipeline and established clear capture plans for key targets, led the refreshed bid team to their first successes in 18 months, developed a market-leading new model for prison education and led a turn-around in the performance of the restructured apprenticeship sales team, worked with board colleagues to assess the position and prospects of the businesses, and develop future strategy. Following detailed analysis of business performance, financial forecast and market conditions, developed a set of radical proposals to turnaround the providers – including redefining their purpose and vision, service and product mix and organisational structure – to make them fit for purpose. With over 10 years dedicated to our sector with outstanding achievements including multiple contract wins including Flexible New Deal as Head of Business Development in 2007 to Operations Director in 2011 where they were responsible for 70 sites in 13 local authorities, through front-line workforce of over 300 delivering mainstream employment support helping 50,— people into employment and 10,000 more overcome significant barriers. They designed and developed a vision for the DWP Work Programme – this included developing key aspects of that model, the employer offer, supply chain contracting and management. To find out more about my candidate – please call me on 0161 320 3793 / 07866625747 or email [email protected]

March 2018 ***On the market Now*** West Midlands Based Highly success Quality and Compliance Manager –
A senior level manager with over 25 years’ experience in operational, quality control and process management. Passionate about driving business performance and improvement through total quality management techniques and processes. Highly adaptable, diligent and conscientious with a proven ability to consistently achieve objectives through organisational talent, attention to detail and meticulous review. Experienced in a wide range of business environments, successful in handling multiple demands and contracts concurrently, determining priorities and consistently making sound decisions in fast-paced environments. Looking for a position in either quality management with a focus on audits, complaint resolution and contract compliance or an operational role focussed on Project Management.

Key Achievements:
• Responsible for successful validation of income worth £25m per annum with clawback totalling less than 2% over a 9-year period
• Successfully managed ISO accreditation over a 9-year period with 0% non-conformities
• Key player in supporting a business to achieve a 3-star rating leading to a second-place finish in The Times 100 Best Companies to Work for
• Supported the successful implementation of multiple contracts both locally and nationally, followed by leading on contract review processes
• Took the lead in a business wide review which resulted in safeguarding £50m worth of income
• Designed and implemented a companywide review document highlighted as a key strength by ISO, IIP & Ofsted

Areas of Expertise:
Strategic Planning / Multi Project Management / Continuous Improvement / Operational Management / Data Analysis / Quality Systems Management / Cost Benefit Analysis / ISO Compliance / Project Management / Process Engineering / Regulatory Compliance / Complaint Resolution / Partnership Management / Ofsted Improvement

 March 2018 ***NorthWest based*** Highly experienced L&D professional who is seeking to join an apprentice training provider – £30k+ – on the market now.
Recent experience of co-ordinating training needs for 8,500 employees at BAE Systems, and previous projects in Cheshire Constabulary, GMP, NHS, a large charity, and a European engineering business. My candidate has implemented organizational change projects, designed/delivered management and soft skills training along with coaching. He has been introducing e-Learning in 4 organisations, and ILM/NVQ programmes.
Through his commercial acumen, he single-handedly established employability skills training contracts across Greater Manchester Job Centres, and Providers, delivering the training for 3 years including qualification courses.

Passionate about developing people, he engages learners, and challenges their thinking so they apply the learning. He is a keen advocate of effective online and blended learning solutions.

Now seeking to transfer his skills / experience into a training provider to deliver management or customer service qualifications. He is keen to help grow their business through great stakeholder management, and effective engagement with apprentices. My candidate is CIPD & CTLLS accredited, with a current DBS certificate – to find out more about my candidate please contact Tina on 0161 320 3793 / [email protected]